Konecranes Portal is your single point of access to our digital customer platforms for industrial crane maintenance information and TRUCONNECT data, and spare parts, accessories and manuals.
A Konecranes service program gives you access to the Konecranes Portal for all your essential crane maintenance information. The portal allows you to track service history, inspection reports, and compliance records in one centralized location.
With better visibility into service activities, safety and production risks, and maintenance costs, the portal can help you identify patterns in equipment failures and optimize your crane maintenance budget. This can lead to improved reliability, a reduction in unexpected downtime, and smarter decision-making. With easy access to service data, you can maintain safer, more efficient operations while controlling costs and extending equipment lifespan.
The fleet view gives you greater visibility and control over crane operations. You get an at-a-glance view of each asset’s basic details and any open issues making it easy to see equipment that needs attention. In one click you can access more information about the asset including all activities, TRUCONNECT data, documents, manuals and detailed asset info.
By centralizing all asset details and maintenance insights in one digital platform, you get a data-driven approach to fleet management that can help reduce downtime, improved safety compliance, and extended equipment lifespan.
When a service visit is completed, the details and findings—including safety and production risks—are available on the Konecranes Portal. The information can be filtered by asset and risk type helping you focus on the most urgent issues affecting your equipment for better maintenance prioritization and decision-making.
The portal also enhances transparency and efficiency by providing a comprehensive view of each asset’s service history, including technician notes and undetermined conditions that may require further inspection. Having all your crane service information in one place improves compliance tracking and minimizes paperwork for more efficient maintenance management.
Read the article: Undetermined conditions - what does unable to inspect mean?
As part of our consultative approach, we provide an in-depth review of our service relationship with an annual Business Review. This information is also available to you at any time on the Konecranes Portal. You get a transparent view of service KPIs, highlighting safety and production risks, repaired items, and service trends on an annual level. The data can help you focus on the most urgent concerns, so high-priority equipment receives the necessary attention.
TRUCONNECT data shows you total safety and production alerts for all connected assets. Comparing alert trends over running hours helps you spot recurring problems and optimize inspection and maintenance schedules for improved equipment reliability.
An overview of spend provides a clear breakdown of service costs by type and asset, helping you manage maintenance budgets more effectively. You can easily differentiate between agreement costs and additional service expenses, identifying assets that may require increased maintenance investment. Having this real-time information can help you make data-driven decisions about equipment usage, maintenance planning and resource allocation for more efficient operations.