Access your crane usage data from TRUCONNECT and maintenance data and asset details from MAINMAN on yourKONECRANES.com. Our cloud-based customer portal gives you a transparent view of service events and activities over any selected time interval.
The Crane Pro Parts STORE is your single online source for parts for all crane makes and models. Get access to quick parts ordering, pricing, inventory, lead times and manuals.
At Konecranes, we focus on the entire lifecycle of a crane. This approach not only improves the safety and productivity of our customers’ operations, it also lowers their lifetime cost of crane ownership.
More than 600,000 assets around the world are supported by Konecranes Lifecycle Care, setting Konecranes expertise and knowledge apart from other crane maintenance programs. This provides us unparalleled insight into trends among manufacturers, evolving technology and types of cranes. It’s also enabled us to develop comprehensive crane maintenance programs that promote long-term safety and performance.
We’re here to partner with you throughout the entire lifecycle of your equipment to help you see real improvements in safety, productivity, sustainability and lifecycle costs. Deep industry knowledge and process understanding combined with data analysis from the hundreds of thousands of assets of all makes and models that we service each year helps us provide insights to guide maintenance decisions and optimize your operations.
Our comprehensive technical training and certification programs for inspectors and technicians are supported by a global network of experts. And with the largest service network in the industry, you benefit from local experts with access to a wealth of knowledge from around the globe.
Whenever a safety-related risk is detected, the inspector or technician will carry out a Safety Review with the customer before leaving the site or returning the equipment to operation.
At the completion of each service request, the inspector or technician will perform a Visit Review on site to share the insights of their inspection or maintenance findings, review the identified risks and improvement opportunities, and obtain decisions on recommended actions.
Within two business days, the local branch will follow up with a Service Review. We’ll go through open risk/recommendations and quotations to address them, answer the customer’s questions or concerns and document next steps. The service review will be performed using data on yourKONECRANES.com.
Once a year or as needed, we’ll conduct a Business Review at our customer’s management level. This is an in-depth review of our service relationship—looking at progress, feedback and documented value. We’ll discuss recommendations and plan jointly. The Business Review will be performed using data on yourKONECRANES.com.
Indicates an unsafe condition. Failure to remedy such condition before continued operation of the identified asset may result in personal injury, including death, or property damage.
Indicates an inefficient condition. Failure to remedy such condition before continued operation of the identified asset may result in inefficient asset performance or an interruption in production.
Indicates that the condition could not be verified through visual inspection as a result of asset configuration and/or obstruction.
Indicates a potential opportunity to improve the safety, productivity, application or useful life of the asset. These suggestions are not necessarily tied to a particular fault.
