Advanced Port Services

Isn't it time to expect more from your port services?

Advanced Port Services

Owning equipment fleets used to mean absorbing the total risk and cost of maintaining them. Today, when equipment experts like Konecranes capture and analyze your equipment data, you get insights into the health of your entire operation.

Konecranes is now offering Advanced Services that combine digital tools and our equipment expertise to mitigate the risks and costs of ownership. As scalable, modular programs Advanced Services place you at the centre of a service ecosystem designed to deliver the equipment availability you need to grow. 

Scale Advanced Services across your terminal

Lifecycle Service Programs

Any BrandModular, data-powered programs that are "off-the-shelf": swiftly quoted and easily scaled.
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Safety & Compliance

Lifecycle1

LifeCycle 1 Pic

This program ensures asset safety, compliance and condition.

Included

  • Annual Inspection
  • Free Subscription to CheckApp

Optional Extras

  • RopeQ (TM)
  • RailQ (TM) Trolley
  • Remote Connectivity
  • Advanced Maintenance Management Services (AMMS)

Expert Insight

  • Safety Review

Prevention & Parts

Lifecycle2

Man climbing industrial ladder

A comprehensive preventive maintenance program finds problems before they become costly.

Included

  • Lifecycle 1 Standard Program
  • Usage-based Preventive Maintenance
  • Wear & Tear Parts
  • RopeQ (TM)
  • Lubrication Labor
  • Advanced Maintenance Management Services (AMMS)

Optional Extras

  • Ropes & Twistlocks
  • RailQ (TM) Trolley
  • Remote Connectivity

Expert Insight

  • Safety Review
  • Visit Review
  • Service Review

Predict & Perform

Lifecycle3

Lifecycle 3 pic

Through expert digital interventions we drive maximum asset operations, while you focus on moving the boxes.

Included

  • Lifecycle 2 Standard Program
  • Corrective Maintenance
  • Critical Parts
  • RailQ (TM) Trolley
  • Remote Services
  • Availability Guarantee

Optional Extras

  • Stand-by Support
  • Predictive Services
  • 24/7 Support
  • Advanced Tests

Expert Insight

  • Safety Review
  • Visit Review
  • Service Review
  • Business Review

Full Service Ecosystem

Lifecyclex

Business man sitting on couch

Advanced Services immersion delivers more operational insight, more advanced planning and maximum operational efficiency.

Included

  • Lifecycle 3 Standard Program
  • Stand-by Support
  • Predictive Services
  • Advanced Tests
  • 24/7 Support

Optional Extras

  • On-site Support

Expert Insight

  • Safety Review
  • Visit Review
  • Service Review
  • Business Review

AMMS & Predictive

Hand holding tablet RTG Konecranes crane
Hand holding tablet RTG Konecranes crane
Bringing intelligence to maintenance

What is AMMS?

AMMS (Advanced Maintenance Management Services) are at the core of Advanced Port Services. 

Built by equipment experts, it is an intelligent, multi-layered system that collates, analyzes and most importantly acts on the equipment data it receives.

Despite being a complex and ever-growing database of equipment information, AMMS exists in your world as a single maintenance portal.
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Brochure
Predictive Services
Predictive Services
Maximum Uptime

Predictive Services

Using the latest sensor technology we track the performance and condition of critical components. Layered with expert insight and machine learning, this data can “see” critical failure before it happens, reducing your business risk. 
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Brochure
Smart Pre-Shift Inspections

Check out CheckApp

Say "Good Bye" to missing paper sheets, and "Hello" to customizable check lists and cloud-based storage. When plugged into the AMMS CheckApp becomes another powerful source of equipment condition data.

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How can we help?

More Port Services

Equipment-based Services OfferingsAdvanced ServicesRemote SupportRetrofitsService & MaintenancePort PartsInspectionsModernizationsTrainingDigital ServicesConsulting & Engineering
Consulting & Engineering
Consulting & Engineering

Consulting & Engineering

Complex and Custom.

We conduct feasibility studies for major changes to terminals and equipment. We also assist terminals to plan and design tailored or specific modifications to existing cranes and fleets, across most brands.
Learn More
Dream Terminal
Dream Terminal

Equipment-based Services Offerings

Full view of available port services based on your equipment. 
Learn More
predictive services with data
predictive services with data

Advanced Services

Scale Advanced Services across your terminal

Advanced Services that combine digital tools and our equipment expertise to mitigate the risks and costs of ownership. As scalable, modular programs Advanced Services place you at the centre of a service ecosystem designed to deliver the equipment availability you need to grow. 
Learn More
Remote Support
Remote Support

Remote Support

STOP YOUR DOWNTIME CLOCK, INSTANTLY

Konecranes remote support means instant assistance from a dedicated, global network of crane and equipment experts. Swiftly resolve critical errors, gain immediate insight into faults and problems, and give your on-site team the trouble-shooting advantage they need to get your equipment up and running as quickly as possible. 
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Retrofits Services
Retrofits Services

Retrofits

Old cranes, like new.

Retrofits provide your cranes with new technology that was not available when they were originally delivered. It brings their handling, function and reliability up to the same level as the latest generation of Konecranes port lifting equipment.

 

 
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Two persons are looking at TRUCONNECT API report on a tablet
Two persons are looking at TRUCONNECT API report on a tablet

Service & Maintenance

Lower total cost of ownership.

An active preventive maintenance program is fully customized within factory specifications for your particular equipment, applications and duty cycle. Konecranes offers preventive and predictive programs for all types of port cranes, including a full range of spare parts, under a full maintenance agreement. Your equipment will last much longer, giving you a lower total cost of ownership.
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Port Parts Map
Port Parts Map

Port Parts

It doesn’t matter who made your equipment, how old it is or where you are.

Port Services contains the entire global port parts supply function, centred around a consolidated and centralized warehouse in Würzburg and dedicated regional supply centres in USA, China and Finland.  

  • Dedicated Procurement Team
  • Own Customer Service Team
  • Dedicated Shipping & Export Team
  • Global Digital/ IT tools & Data Management Team
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Inspections
Inspections

Inspections

When you choose Konecranes for your crane inspections, you’re getting more than just a service – you’re getting OEM quality, technology, and expertise. Our trained inspectors, all top-tier crane technicians, deliver inspection reports and diagnoses that provide actionable insights into your equipment’s condition. Where possible, we also enrich each inspection with the asset’s complete service and repair history.
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Modernizations
Modernizations

Modernizations

Same Crane. Improved Utilization.

Upgrade your cranes by making major changes to their design, such as height, outreach, or a different line-of-sight for the operator. You can re-purpose your cranes for new applications, functions or locations, or accommodate increases in vessel size. Available across the entire Konecranes port equipment range.
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Online Training
Online Training

Training

Maximize safety and efficiency.

Highly-qualified and experienced Konecranes instructors run a comprehensive range of practical training courses that certify your staff in the safe and efficient operation of your Konecranes Port Solutions products.

Technical training instructs your service staff in the daily care of your cranes, and operator training helps maximize the productivity of your drivers in the container yard.
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Digital Services
Digital Services

Digital Services

Tools that maximize your operational efficiency.

We continue to develop digital tools that make owing Konecranes equipment safer, simpler and more cost efficient. From comprehensive remote monitoring options to smart phone apps our tools deliver critical data to your team, for smart and swift decisions.
Learn More
Consulting & Engineering
Consulting & Engineering

Consulting & Engineering

Complex and Custom.

We conduct feasibility studies for major changes to terminals and equipment. We also assist terminals to plan and design tailored or specific modifications to existing cranes and fleets, across most brands.
Learn More
Dream Terminal
Dream Terminal

Equipment-based Services Offerings

Full view of available port services based on your equipment. 
Learn More
Remote Operation Illustration
Remote Operation Illustration
Ports. evolved.

Konecranes Port Services

The fleet you have today can be the fleet you need tomorrow.

Konecranes is the premier port services provider to brownfield ports and container terminals.

We are continuously developing a range of services and products that help existing terminals to adapt and thrive in any changing environment.

Use the interactive map, or drop down menu to find the contact details
of your nearest Konecranes Port Services branch. 

 

Email Us

Let's Talk

Your location

Find your local Konecranes contact.

  • Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

    English speaking direct number: +44 7795 294167 (Mr. James SAVOY)

    French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)

    Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

  • Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

    English speaking direct number: +44 7795 294167 (Mr. James SAVOY)

    French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)

    Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

  • Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

    English speaking direct number: +44 7795 294167 (Mr. James SAVOY)

    French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)

  • Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

    English speaking direct number: +44 7795 294167 (Mr. James SAVOY)

    French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)

  • Port Services Partner: Paterson Simons & Co. (Africa) Limited

    Show email address

    English speaking direct number: +44 7795 294167 (Mr. James SAVOY)

    French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)

    Port Services/Banbury Parts/Training Centre

    Phone:+44 1295 676210

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    Our Banbury office is home to Konecranes Parts Distribution Centre; Ports Service Division and Training Department. 

  • Port Services Partner: Eksen Makina Servis Ticaret Ltd.

    Phone:+90 216 4163969

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  • Port Services: Australia

    Phone:+61 1300 937 637

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  • Port Services Partner: ASIAGLOBAL TECHNOLOGIES INC.

    Phone:+63 917 533 1611

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  • Port Services Partner: MTECH

    Phone:+66 80 238 5385

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  • Port Services Partner: DMD 23 EOOD (Vesdra)

    Phone:+359 88 8600080

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  • Port Services Partner: Port-Trade Aps. DK

    Phone:+45 7628 0102

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  • Port Services Partner: Port Marine Solutions Ltd. TZ

    Phone:+255 (754) 050505

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  • Port Services Partner: Port Marine Ltd. Kenya

    Phone:+254 716000110

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  • Port Services Partner: Mobile Heavy Machinery

    Phone:+370 5 264 0633

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  • Port Services Partner: Fantuzzi Noell Baltic

    Phone:+358 400 611 453

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    Port Services: Global Sales

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    Port Parts: Finland

    Phone:+358 400 956696

    For inquiries: Show email address
    For orders: Show email address

  • Port Services Partner: PT Multi Guna

    Phone:+62 812 7664 8648

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    Port Services: Indonesia

    Phone:+62 21 50998838

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    Fax: +62 21 79182581

    Tanjung Indonesia - Port Services
    Tanjung Indonesia - Port Services

  • Port Services Partner: MIPEC Technologies

    Phone:+84 989 060 164

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  • Port Services Partner: GGPC

    Phone:+57 601 300 4203

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  • Port Services Partner: RIMAC/TFD

    Phone:+55 11 5548-1500

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  • Port Services Partner: Fesanco & Cofesan

    Phone:+56 32 299 8600

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  • Port Services Partner: Kilwoo

    Phone:+82 10 8415 8206

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  • Port Services: Manzanillo, Mexico

    Phone:+52 229 921 0349

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    Port Services: Veracruz, Mexico

    Phone:+52 229 921 0349

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  • Port Services: Spain & Mediterranean Region

    Phone:+34 697 836 873

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    Port Services: Gijón, Spain

    Phone:+34 900 841 042

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  • Port Services: Middle East

    Phone:+971 50 107 4956

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  • Port Services: Düsseldorf, Germany

    Phone:+4921171023481

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    Port Parts Germany

    Phone:+499312053323

    For orders: Show email address

    For repair orders: Show email address

    For inquiries regarding Gottwald related parts: Show email address

    For inquiries regarding Noell related parts: Show email address

     

    Port Services: Hamburg, Germany

    Phone:+49 40 31795050

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  • Port Services: France

    Phone:+33 6 17 70 46 20

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  • Port Services: Estonia

    Phone:+372 611 9062

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  • Port Services: New Zealand

    Phone:+64 9 634 5322

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  • Port Services: Israel

    Phone:+972 52 3411012

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  • Port Services: Netherlands

    Phone:+32 3 546 45 00

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  • Port Services: Louisiana, USA

    Louisiana

    Phone:+01 985 651 0990

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    Port Services: Virginia, USA

    Virginia

    Phone:+01 757 709 1151

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    Port Services: Intermodal Service KS

    Kansas

    Phone:+01 913 217 8024

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    Port Services: Intermodal Service TN

    Phone:+01 901 262 7077

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    Port Services: Georgia, USA

    Phone:+01 912 965 0275

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    Port Services: Birmingham, AL

    Crane & Hoist Service, Repair and Maintenance Serving Bessemer, Tuscaloosa, and Greater Birmingham Areas

    Phone:205-685-8448

    Fax:205-685-8449

    The Birmingham Konecranes team provides businesses of Birmingham and Central Alabama with expert repair, maintenance and crane equipment needs. From preventative maintenance programs to emergency repair service on your lifting equipment, we will keep your business running smoothly.

    Port Services Birmingham
    Port Services Birmingham

  • Port Services: APAC Region & Singapore

    Phone:+65 6305 3500

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  • Port Services: Bangalore, India

    Phone:080 - 25522213/14

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  • Port Services: China

    Phone:+86-592-2520180

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  • Port Services: Morocco

    Phone:+212 522245395

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  • Port Services: Italy

    Phone:+39 0522 1503701

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  • Port Services: Ukraine

    Odessa

    Phone:+38 048 786 91-21

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  • Port Services: South Africa

    Phone:+27 (0) 83 277 2262

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    Fax:+27 (0) 31 700 2586

  • Port Services: Benelux

    Phone:+32 3 546 45 00

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