Konecranes provides critical service, right on site

The paper mill struggled for years, trying to find the service their cranes required, until Konecranes provided the answer. Instead of sending a few service technicians a few weekends every month, Konecranes provided a technician to be on-site full-time, everyday.

“Having a service technician on site works really well,” said the local Konecranes service manager. “What used to take two or three technicians, he can do by himself, just by being there.”

Konecranes customized a preventive maintenance plan for the facility, which drastically reduced the mill’s overall downtime because repairs were made before a breakdown occurred. With a solid, predictable schedule for maintenance, the plant can now project an accurate and cost-effective budget for crane maintenance, year after year.