Customer story
Another remote port benefits from our remote monitoring solutions.
Fiji Port Terminal looks for future efficiencies by investing in Konecranes technology upgrades.
Since 2006, Fiji Port Terminal has been operating three HMK 300 E Mobile Harbor Cranes, two at Suva and one at Lautoka, where they provide flexible and reliable handling of containers and general cargo.
Fiji Port Terminal has also opted to retrofit each Mobile Harbor Crane with web reporting features, so that their condition and performance can be assessed digitally.
“We are closely liaising with Konecranes global and regional headquarters as we upgrade each Mobile Harbor Crane with web reporting functionality, and we are always happy with their approach and efficient services rendered to us,” says Mr Hasthika Dela, Chief Executive Officer, Fiji Ports Terminal Limited.
Mr Kee Eng Pin, Konecranes Regional Service Manager, APAC, says that web reporting is an intelligent choice by Fiji Port Terminal, and is part of Konecranes’ evolved ports services offering. “Due to its remote location, it would be costly to station a technician there full-time. With constant remote monitoring, we can identify any future faults well in advance, and plan accordingly, including briefing the customer’s maintenance team on any technical aspects.” “Additionally, we typically send a technician to the customer’s site for annual inspections, to keep all equipment totally safety compliant and to provide basic training to local technicians. Once the retrofits are completed, we can plan inspections to occur at the same time as repair works, to save the customer downtime and cost,” he said.
Mr Dela concludes, “We would recommend Konecranes Gottwald Mobile Harbor Cranes to other small and medium size ports, based on their requirements, as they are outstanding value for money, and immensely efficient and reliable.”