Advanced Port Services
Owning equipment fleets used to mean absorbing the total risk and cost of maintaining them. Today, when equipment experts like Konecranes capture and analyze your equipment data, you get insights into the health of your entire operation.
Konecranes is now offering Advanced Services that combine digital tools and our equipment expertise to mitigate the risks and costs of ownership. As scalable, modular programs Advanced Services place you at the centre of a service ecosystem designed to deliver the equipment availability you need to grow.
Lifecycle Service Programs
Modular, data-powered programs that are "off-the-shelf": swiftly quoted and easily scaled.
Safety & Compliance
Lifecycle1
This program ensures asset safety, compliance and condition.
Included
- Annual Inspection
- Free Subscription to CheckApp
Optional Extras
- RopeQ (TM)
- RailQ (TM) Trolley
- Remote Connectivity
- Advanced Maintenance Management Services (AMMS)
Expert Insight
- Safety Review
Prevention & Parts
Lifecycle2
A comprehensive preventive maintenance program finds problems before they become costly.
Included
- Lifecycle 1 Standard Program
- Usage-based Preventive Maintenance
- Wear & Tear Parts
- RopeQ (TM)
- Lubrication Labor
- Advanced Maintenance Management Services (AMMS)
Optional Extras
- Ropes & Twistlocks
- RailQ (TM) Trolley
- Remote Connectivity
Expert Insight
- Safety Review
- Visit Review
- Service Review
Predict & Perform
Lifecycle3
Through expert digital interventions we drive maximum asset operations, while you focus on moving the boxes.
Included
- Lifecycle 2 Standard Program
- Corrective Maintenance
- Critical Parts
- RailQ (TM) Trolley
- Remote Services
- Availability Guarantee
Optional Extras
- Stand-by Support
- Predictive Services
- 24/7 Support
- Advanced Tests
Expert Insight
- Safety Review
- Visit Review
- Service Review
- Business Review
Full Service Ecosystem
Lifecyclex
Advanced Services immersion delivers more operational insight, more advanced planning and maximum operational efficiency.
Included
- Lifecycle 3 Standard Program
- Stand-by Support
- Predictive Services
- Advanced Tests
- 24/7 Support
Optional Extras
- On-site Support
Expert Insight
- Safety Review
- Visit Review
- Service Review
- Business Review
AMMS & Predictive
What is AMMS?
AMMS (Advanced Maintenance Management Services) are at the core of Advanced Port Services.
Built by equipment experts, it is an intelligent, multi-layered system that collates, analyzes and most importantly acts on the equipment data it receives.
Despite being a complex and ever-growing database of equipment information, AMMS exists in your world as a single maintenance portal.
Predictive Services
Using the latest sensor technology we track the performance and condition of critical components. Layered with expert insight and machine learning, this data can “see” critical failure before it happens, reducing your business risk.
Check out CheckApp
Say "Good Bye" to missing paper sheets, and "Hello" to customizable check lists and cloud-based storage. When plugged into the AMMS CheckApp becomes another powerful source of equipment condition data.
More Port Services
Consulting & Engineering
Complex and Custom.
We conduct feasibility studies for major changes to terminals and equipment. We also assist terminals to plan and design tailored or specific modifications to existing cranes and fleets, across most brands.
Equipment-based Services Offerings
Full view of available port services based on your equipment.
Advanced Services
Scale Advanced Services across your terminal
Advanced Services that combine digital tools and our equipment expertise to mitigate the risks and costs of ownership. As scalable, modular programs Advanced Services place you at the centre of a service ecosystem designed to deliver the equipment availability you need to grow.
Remote Support
STOP YOUR DOWNTIME CLOCK, INSTANTLY
Konecranes remote support means instant assistance from a dedicated, global network of crane and equipment experts. Swiftly resolve critical errors, gain immediate insight into faults and problems, and give your on-site team the trouble-shooting advantage they need to get your equipment up and running as quickly as possible.
Retrofits
Old cranes, like new.
Retrofits provide your cranes with new technology that was not available when they were originally delivered. It brings their handling, function and reliability up to the same level as the latest generation of Konecranes port lifting equipment.
Service & Maintenance
Lower total cost of ownership.
An active preventive maintenance program is fully customized within factory specifications for your particular equipment, applications and duty cycle. Konecranes offers preventive and predictive programs for all types of port cranes, including a full range of spare parts, under a full maintenance agreement. Your equipment will last much longer, giving you a lower total cost of ownership.
Port Parts
It doesn’t matter who made your equipment, how old it is or where you are.
Port Services contains the entire global port parts supply function, centred around a consolidated and centralized warehouse in Würzburg and dedicated regional supply centres in USA, China and Finland.
- Dedicated Procurement Team
- Own Customer Service Team
- Dedicated Shipping & Export Team
- Global Digital/ IT tools & Data Management Team
Inspections
When you choose Konecranes for your crane inspections, you’re getting more than just a service – you’re getting OEM quality, technology, and expertise. Our trained inspectors, all top-tier crane technicians, deliver inspection reports and diagnoses that provide actionable insights into your equipment’s condition. Where possible, we also enrich each inspection with the asset’s complete service and repair history.
Modernizations
Same Crane. Improved Utilization.
Upgrade your cranes by making major changes to their design, such as height, outreach, or a different line-of-sight for the operator. You can re-purpose your cranes for new applications, functions or locations, or accommodate increases in vessel size. Available across the entire Konecranes port equipment range.
Training
Maximize safety and efficiency.
Highly-qualified and experienced Konecranes instructors run a comprehensive range of practical training courses that certify your staff in the safe and efficient operation of your Konecranes Port Solutions products.
Technical training instructs your service staff in the daily care of your cranes, and operator training helps maximize the productivity of your drivers in the container yard.
Digital Services
Tools that maximize your operational efficiency.
We continue to develop digital tools that make owing Konecranes equipment safer, simpler and more cost efficient. From comprehensive remote monitoring options to smart phone apps our tools deliver critical data to your team, for smart and swift decisions.
Consulting & Engineering
Complex and Custom.
We conduct feasibility studies for major changes to terminals and equipment. We also assist terminals to plan and design tailored or specific modifications to existing cranes and fleets, across most brands.
Equipment-based Services Offerings
Full view of available port services based on your equipment.
Konecranes Port Services
The fleet you have today can be the fleet you need tomorrow.
Konecranes is the premier port services provider to brownfield ports and container terminals.
We are continuously developing a range of services and products that help existing terminals to adapt and thrive in any changing environment.
Use the interactive map, or drop down menu to find the contact details
of your nearest Konecranes Port Services branch.
Let's Talk
Your location
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Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
English speaking direct number: +44 7795 294167 (Mr. James SAVOY)
French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)
Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
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Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
English speaking direct number: +44 7795 294167 (Mr. James SAVOY)
French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)
Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
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Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
English speaking direct number: +44 7795 294167 (Mr. James SAVOY)
French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)
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Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
English speaking direct number: +44 7795 294167 (Mr. James SAVOY)
French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)
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Port Services Partner: Paterson Simons & Co. (Africa) Limited
Email:Show email address
English speaking direct number: +44 7795 294167 (Mr. James SAVOY)
French speaking direct number: +44 7769 834661 (Mr. Kamel ALI)
Port Services/Banbury Parts/Training Centre
Phone:+44 1295 676210
Email:Show email address
Our Banbury office is home to Konecranes Parts Distribution Centre; Ports Service Division and Training Department.
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Port Services Partner: Eksen Makina Servis Ticaret Ltd.
Phone:+90 216 4163969
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Port Services: Australia
Phone:+61 1300 937 637
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Port Services Partner: ASIAGLOBAL TECHNOLOGIES INC.
Phone:+63 917 533 1611
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Port Services Partner: MTECH
Phone:+66 80 238 5385
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Port Services Partner: DMD 23 EOOD (Vesdra)
Phone:+359 88 8600080
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Port Services Partner: Port-Trade Aps. DK
Phone:+45 7628 0102
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Port Services Partner: Port Marine Solutions Ltd. TZ
Phone:+255 (754) 050505
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Port Services Partner: Port Marine Ltd. Kenya
Phone:+254 716000110
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Port Services Partner: Mobile Heavy Machinery
Phone:+370 5 264 0633
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Port Services Partner: Fantuzzi Noell Baltic
Phone:+358 400 611 453
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Port Services: Global Sales
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Port Parts: Finland
Phone:+358 400 956696
For inquiries: Show email address
For orders: Show email address -
Port Services Partner: PT Multi Guna
Phone:+62 812 7664 8648
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Port Services: Indonesia
Phone:+62 21 50998838
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Fax: +62 21 79182581
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Port Services Partner: MIPEC Technologies
Phone:+84 989 060 164
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Port Services Partner: GGPC
Phone:+57 601 300 4203
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Port Services Partner: RIMAC/TFD
Phone:+55 11 5548-1500
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Port Services Partner: Fesanco & Cofesan
Phone:+56 32 299 8600
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Port Services Partner: Kilwoo
Phone:+82 10 8415 8206
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Port Services Partner: Chikuho
Phone:+81 90 1510 8854
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Port Services: Manzanillo, Mexico
Phone:+52 229 921 0349
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Port Services: Veracruz, Mexico
Phone:+52 229 921 0349
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Port Services: Spain & Mediterranean Region
Phone:+34 697 836 873
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Port Services: Gijón, Spain
Phone:+34 900 841 042
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Port Services: Middle East
Phone:+971 50 107 4956
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Port Services: Düsseldorf, Germany
Phone:+4921171023481
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Port Parts Germany
Phone:+499312053323
For orders: Show email address
For repair orders: Show email address
For inquiries regarding Gottwald related parts: Show email address
For inquiries regarding Noell related parts: Show email address
Port Services: Hamburg, Germany
Phone:+49 40 31795050
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Port Services: France
Phone:+33 6 17 70 46 20
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Port Services: Estonia
Phone:+372 611 9062
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Port Services: New Zealand
Phone:+64 9 634 5322
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Port Services: Israel
Phone:+972 52 3411012
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Port Services: Netherlands
Phone:+32 3 546 45 00
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Port Services: Louisiana, USA
Louisiana
Phone:+01 985 651 0990
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Port Services: Virginia, USA
Virginia
Phone:+01 757 709 1151
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Port Services: Intermodal Service KS
Kansas
Phone:+01 913 217 8024
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Port Services: Intermodal Service TN
Phone:+01 901 262 7077
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Port Services: Georgia, USA
Phone:+01 912 965 0275
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Port Services: Birmingham, AL
Crane & Hoist Service, Repair and Maintenance Serving Bessemer, Tuscaloosa, and Greater Birmingham Areas
Phone:205-685-8448
Fax:205-685-8449
The Birmingham Konecranes team provides businesses of Birmingham and Central Alabama with expert repair, maintenance and crane equipment needs. From preventative maintenance programs to emergency repair service on your lifting equipment, we will keep your business running smoothly.
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Port Services: APAC Region & Singapore
Phone:+65 6305 3500
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Port Services: Bangalore, India
Phone:080 - 25522213/14
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Port Services: China
Phone:+86-592-2520180
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Port Services: Morocco
Phone:+212 522245395
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Port Services: Italy
Phone:+39 0522 1503701
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Port Services: Ukraine
Odessa
Phone:+38 048 786 91-21
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Port Services: South Africa
Phone:+27 (0) 83 277 2262
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Fax:+27 (0) 31 700 2586
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Port Services: Benelux
Phone:+32 3 546 45 00
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