Demag logo   Konecranes is the original service provider for both Konecranes and Demag equipment.

Konecranes technician inspects CXT hoist
Konecranes technician inspects CXT hoist
Safety

Safety is everything

We want our people and our customers returning home safely each and every night. At Konecranes there is no job so important and no service so urgent that we cannot take the time to perform our work safely and correctly.

Konecranes technician watches roll handling crane
Konecranes technician watches roll handling crane
Productivity

Lifting productivity

Of course downtime is costly, but we want to make sure you get the most out of your uptime. Together with safety, improving your productivity is our primary focus.

TRUCONNECT connected crane
TRUCONNECT connected crane
Digital ecosystem

Transforming the delivery of maintenance services

Industrial companies all over the globe are talking about digitalization and the Internet of Things (IoT). Konecranes Service is not just talking about IoT, we are using it, transforming the delivery of maintenance services in every aspect of our day-to-day operations. 

Our customers expect transparency and speed. We do this through our digital ecosystem including yourKONECRANES.com customer portal, ecommerce site Konecranes STORE, global enterprise platforms and a growing number of productivity-enhancing apps.

Konecranes technicians shows customer yourKONECRANES
Konecranes technicians shows customer yourKONECRANES
Konecranes Service programs

Minimize unplanned downtime with a preventive maintenance program

We offer five Service Programs, ranging from on-demand service to full-scope outsourcing. Our most popular program is the CARE Preventive/Predictive Maintenance program and it is the foundation of Lifecycle Care in Real Time.  

The CARE program has been designed to improve equipment safety and productivity through the systematic application of preventive maintenance inspections, compliance inspections where applicable, routine maintenance, and TRUCONNECT Remote Monitoring.