Service
Konecranes Service
We provide industry-leading maintenance services for all types and makes of industrial cranes and hoists. Our objective is to improve the safety, productivity and sustainability of our customers' operations.
Our approach to maintenance
Lifecycle Care in Real Time
Lifecycle Care is our comprehensive and systematic approach to managing customer assets; connecting data, machines and people to deliver a digitally-enabled customer experience in real time.
Our crane experts apply a systematic Risk and Recommendation Method of evaluation and a consultative planning and review process to drive continuous improvement in safety and productivity.
Safety
Safety is everything
We want our people and our customers returning home safely each and every night. At Konecranes there is no job so important and no service so urgent that we cannot take the time to perform our work safely and correctly.
Productivity
Lifting productivity
Of course downtime is costly, but we want to make sure you get the most out of your uptime. Together with safety, improving your productivity is our primary focus.
Digital ecosystem
Transforming the delivery of maintenance services
Industrial companies all over the globe are talking about digitalization and the Internet of Things (IoT). Konecranes Service is not just talking about IoT, we are using it, transforming the delivery of maintenance services in every aspect of our day-to-day operations.
Our customers expect transparency and speed. We do this through our digital ecosystem including yourKONECRANES.com customer portal, ecommerce site Konecranes STORE, global enterprise platforms and a growing number of productivity-enhancing apps.
Konecranes Service programs
Minimize unplanned downtime with a preventive maintenance program
We offer five Service Programs, ranging from on-demand service to full-scope outsourcing. Our most popular program is the CARE Preventive/Predictive Maintenance program and it is the foundation of Lifecycle Care in Real Time.
The CARE program has been designed to improve equipment safety and productivity through the systematic application of preventive maintenance inspections, compliance inspections where applicable, routine maintenance, and TRUCONNECT Remote Monitoring.