At Konecranes, we do business in a direct, clear, and ethical manner and promote a healthy corporate speak-up culture where people can feel safe reporting compliance and ethical concerns. Whistleblowing can help alerting us to serious risks affecting individuals, our company, the society or the environment.
If you have a concern or become aware of an issue or behaviour in relation to Konecranes that is illegal or not in line with Konecranes company values or Code of Conduct it's important to speak up.
Local laws may include restrictions relating to whistleblowing and investigation processes, including what kind of matters can be reported but in general examples of concerns that should be raised include:
- Human rights violations
- Corruption and bribery
- Fraud and theft
- Conflicts of interest
- Collusion with competitors
- Code of Conduct related People-issues like discrimination and harassment
- Data protection infringements
- Inaccuracy of books and records
- Environmental law violations
- Supplier Code of Conduct violations
- Money laundering
- Trade sanctions and export controls
- Insider trading
How to speak up?
As first instance, it is recommended to contact one’s manager if employed by Konecranes group, or to contact your contact person within Konecranes group, if you are an external stakeholder.
It is also possible to report the matter through our group Whistleblowing Channel which enables anonymous reporting when allowed by local laws. You do not need to have firm evidence of the wrongdoing before reporting it but reports must be submitted honestly and in good faith.
The group’s Whistleblowing channel is
- Available for all employees and externals 24/7
- Multi-lingual, meaning that any language can be used to submit a report
- Managed by Konecranes group’s Compliance & Ethics team which is a global team independent from businesses and local decision-making and able to investigate all cases impartially.
The global Whistleblowing Channel is the strongly recommended channel for all reporters. In line with local legislations, we also offer local reporting channels for certain Konecranes group companies.
Please note that the whistleblowing process should not be used:
- For commercial inquiries or complaints
- In cases of immediate threat to life or property where you need emergency assistance
- For any grievances you may have in relation to your terms of employment falling outside the above-mentioned topics
- To settle personal disputes
- To make accusations which you know are false
What to expect when I speak up?
All reports will be taken seriously and treated confidentially to the extent permitted by the relevant local law and all accepted reports will be subject to an appropriate investigation and remedial action.
We will review all reports and conduct investigations without undue delay. Every effort is made to acknowledge received reports within 7 days of receipt. Follow up or feedback of the investigation is provided to the reporter within 3 months of receiving the report.
Non-retaliation
We have a clear policy of non-retaliation: Konecranes will not tolerate retaliation of any kind against persons reporting concerns in good faith.
Please note that the legal protection provided by local laws to whistleblowers vary between countries and the scope of protection under local laws may be more limited depending on the matters reported and the persons reporting than the voluntary protection provided by Konecranes.
Data protection
For more information on processing of your personal data, please see the Whistleblowing and Investigations Data Protection Notice.
External reporting within the EU
Reporters within the EU or concerning EU companies may also make a report to EU agencies or national designated authorities within EU in case the report concerns a breach of EU laws as listed in the Directive or as defined by the respective national laws.
Anyone who seeks advice in good faith and raises a concern or reports suspected misconduct is doing the right thing.
You can find here more information on our global Compliance & Ethics program. In case of questions you may contact Konecranes group Compliance & Ethics team by email compliance@konecranes.com.
Konecranes Lift Trucks AB
Konecranes AB
Email address: compliance.sweden@konecranes.com
Managed by: Local HR team
Konecranes B.V.
Email address: compliance.KonecranesNL@konecranes.com
Managed by: Local HR
Konecranes Software B.V.
Email address: compliance.KonecranessoftwareNL@konecranes.com
Managed by: Local HR
Konecranes & Demag S.r.l.
Whistleblowing channel: Konecranes & Demag S.r.l.
Managed by: group Compliance & Ethics team and the local member of the Supervisory Body (Organismo di Vigilanza)
Donati Sollevamenti S.r.l.
Whistleblowing channel: Donati Sollevamenti S.r.l.
Managed by: group Compliance & Ethics team and the local member of the Supervisory Body (Organismo di Vigilanza)
Konecranes Port Solutions Italy S.r.l.
Whistleblowing channel: Konecranes Port Solutions Italy S.r.l.
Managed by: group Compliance & Ethics team