Cybersecurity

For more than 100 years, safety and reliability have been the cornerstones of the Konecranes product and service offering. As connectivity increases and the Industrial Internet of Things (IoT) evolves, information security is essential for all aspects of how we do business – from manufacturing and servicing equipment to our digital ecosystem including our customer sites, global enterprise platforms and productivity-enhancing apps.

Konecranes Information Security Management System (ISMS) is compliant with the best practices defined in the ISO/IEC 27001 information security management standard. ISMS demonstrates our commitment to proactively manage information security and ensure compliance with legal and customer requirements.

Konecranes has ISO/IEC 27001 certification for the ISMS, with the scope of the development and delivery of the yourKONECRANES.com customer portal, productivity enhancing mobile applications and TRUCONNECT® suite of remote service products and applications for all Konecranes customers, including manufacturing and process industries, shipyards, ports and terminals. Konecranes has also received ISO/IEC 27001 certification for its global business applications and IT infrastructure, and TBA software, port planning and optimizing consultancy business.

Konecranes Demag UK Ltd has Cyber Essential Plus certification - a mandatory requirement for companies working with certain UK government contract types, including Ministry of Defence, and other regulated industries.

Download the ISO 27001 certificate for yourKONECRANES & TRUCONNECT

Download the ISO 27001 certificate for TBA

Download the ISO 27001 certificate for global business applications

Download the IEC 62443 certificate for secure product development lifecycle process

Download the Cyber Essential Plus certificate

Security controls

Learn more about the security controls implemented by Konecranes to protect its information assets and ensure the confidentiality, integrity and availability of the Konecranes products and services.

Security objectives

Deliver safe and secure material handling solutions

Customers choose Konecranes as the safe and secure option to lift, handle and move what the world needs. Our customer offering fulfils regulatory compliance requirements, is protected against the cyber threats and built according to industry best practices.

Improve cyber preparedness and enterprise resilience

Konecranes can continue to deliver products and services regardless of cyber-related incidents that impact our normal operations. The resilience is built on systematic risk management, defensible architecture and capability to detect, respond and recover.

Empower people to make cyber-aware decisions

Everyone at Konecranes makes daily cybersecurity decisions which impact the security of the customer offering, protection of Konecranes trade secrets and the continuity of our operations. People are empowered with the right knowledge, skills, and tools.

Report cybersecurity issue

Suppliers & Customers

If you suspect any cybersecurity issue related to Konecranes, it products and services or customers,
please report it immediately using the form below

Your details

Name

Company (if applicable)

Email address

Phone number

Issue type

Urgency

Urgent

Not urgent

Details of the issue

Describe the issue

What are the impacts of the issue?

What are the impacted products, services and versions?

Is the issue still ongoing?

When was the issue first noticed?

Do you have a pre-existing relationship with Konecranes (customer, vendor, etc)? If yes, what type?

Data Protection

I have read and understood the Relevant Data Protection Notice.

Global

Europe

Americas

Middle East and Africa

Australia and Asia

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Cybersecurity

Security controls

Security objectives

Deliver safe and secure material handling solutions

Improve cyber preparedness and enterprise resilience

Empower people to make cyber-aware decisions

Report cybersecurity issue

Global

Europe

Americas

Middle East and Africa

Australia and Asia

Cybersecurity

Security controls

Security objectives

Deliver safe and secure material handling solutions

Improve cyber preparedness and enterprise resilience

Empower people to make ​​​​​​​cyber-aware decisions

Report cybersecurity issue

Empower people to make cyber-aware decisions